North Coast, Northern Ireland
028 7055 9504
info@thehummingbirdproject.org.uk

Privacy Policy

Who we are

This privacy policy is for this website https://thehummingbirdproject.org.uk and served by The Hummingbird Project C.I.C. Northern Ireland and governs the privacy of its users who choose to use it.

The Hummingbird Project is an independent and registered Community Interest Company. The Project aims to support people who have suffered from or are suffering from mental ill health, focusing on recovery and resilience . We work to improve people’s mental health, life circumstances and reduce associated stigma within Northern Ireland and beyond. Our company number is NI636982 and a list of our directors can be found on the Companies House website.

What personal data we collect and why we collect it

Comments

This website take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, any profile picture you may display is visible to the public in the context of your comment.

Contact forms

By completing our contact form we will assume that you are happy to have shared your name, email address and comment within the form with us. We will hold that information securely on our systems according to GDPR regulations and solely for the purpose of communicating with you. We will never share this information with any third party without your express permission. The exception is where the comment is regarded as abusive, illegal or otherwise contravenes the terms of use of the site.

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

CONFIDENTIALITY

The Hummingbird Project team take your right to confidentiality very seriously. Given the nature of mental health and the need for trust, we undertake to never share anything you tell us without your permission. There are some exceptions to this which are as follows:

  • where there is serious risk of harm to you or to others, especially if a child is involved
  • where there is risk of a crime being committed by you or to you
  • where you have become very unwell or incapacitated and we are required to contact your GP or mental health professional

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; HSCT or Mental Health.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

SOCIAL MEDIA PLATFORMS

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

SHORTENED LINKS IN SOCIAL MEDIA

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Analytics

This website uses Google Analytics to understand the traffic that visits our site.

Who we share your data with

We never share any users data with any third party for commercial purposes.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. We never sell or otherwise distribute any personal information to any other third party for commercial purposes.

Additional information

How we protect your data

Your data is kept securely on our systems and can only be accessed by authorised persons. All our data is encrypted and protected securely in the cloud.

What data breach procedures we have in place

All breaches of our security will be taken seriously and reported to the Information Commissioners in Northern Ireland. Remedial steps to secure data will be taken in accordance with the Commissioners recommendations. You will be informed at the earliest opportunity of any breaches and what steps you should take.

RESOURCES & FURTHER INFORMATION
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